Manage invitations, team access, pod membership, and seats from your Team tab.
Invite team members
Open Team → Users, then click Invite.
Enter the email address the teammate will use for Keeyora. Check it carefully for spelling mistakes.
Select the options for pods and numbers
Ask the teammate to follow the invitation link to create their account.
If the invitation doesn’t arrive, ask them to check their spam or junk folder. They can also create an account using the exact email address you invited to join your team.
Once they’ve joined, decide whether they’ll use an individual number or a pod’s shared number.
Manage team member access
Open the three-dot Actions menu beside a teammate to manage their account. Available options depend on their account status and number setup.
Make Admin / Make Member: change the teammate’s access level.
Turn on Out of Office: enable Out of Office for a teammate using their own number.
Reset number: let a teammate choose another individual texting number. For your own account, this option is called Reset your number.
Remove: remove their access to Keeyora immediately.
You may also see these options depending on the user:
Switch to shared pod number: learn more about pod numbers here
Hand over conversations: available for teammates using a shared pod number. Follow the prompts to hand over their conversations.
Cancel invite: cancel a pending invitation.
Resend invite: send the invitation email again.
Before removing a teammate or resetting their individual number, contact Keeyora support if you need to retain or transfer that number. A pod’s shared number is managed separately from individual numbers.
Add or remove seats
Click Purchase seats and choose how many seats to add. To remove an unused seat, click Remove seat. Billing adjusts based on your subscription.
Need help?
Contact Keeyora support through the help chat for help with pod setup, number changes, or transferring an individual number.