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How to send messages in SmartRecruiters
How to send messages in SmartRecruiters

We've made it super-easy for recruiters to text with candidates directly from SmartRecruiters - here's how...

Brian Thompson avatar
Written by Brian Thompson
Updated over a week ago

Before you start: The Keeyora chrome extension is required for you to be able to send messages. If you don't have it already then you can get it here.

Sending 1:1 text messages

Recruiters can text new candidates from any screen where a candidate's phone number is displayed. All you need to do is click on the highlighted phone number and the Keeyora chrome extension will automatically open and import the candidate's details. You can also click on the Rectxt tab on the right-hand margin of the browser:

If you are already texting with a candidate then Keeyora will automatically open up the Chats tab so you can continue your conversation with ease.

Sending 1:Many Text Messages (Mass Messages)

Recruiters can send group text messages (we call them Mass Messages) to multiple candidates at once directly from a page with bulk-action functionality (ability to click multiple candidates at the same time as seen below). These messages convert to 1:1 messages when the candidate responds so they won't know they're part of a group message.

Whenever candidate list is displayed simply select the candidates that you'd like to send a Mass Message to and then click on the Keeyora Chrome extension tab on the right-hand margin of your browser. Don't forget to use the custom fields to make your message more personal!

The maximum amount of candidates that you can send in a Mass Message is 50. The more candidates you add to the Mass Message, the longer it will take for it to finish sending the text messages to everyone.

Questions?

Reach out anytime via the support tab in the settings page.

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