Enhanced Interview Reminders automatically send personalized text message reminders to candidates throughout the interview process, helping reduce no-shows and keeping candidates informed.
What's New? Team vs Individual
Unlike legacy Interview Reminders, which were configured individually by each user, Enhanced Interview Reminders are now managed at the team level by admins. This ensures a consistent candidate experience, standardized messaging, and centralized control across your recruiting team.
You can configure up to four automated reminders for every scheduled interview:
Interview Confirmation – Sent when the interview is first scheduled
Day Before Reminder – Sent the day before the interview
Day Of Reminder – Sent on the day of the interview
Post-Interview Follow Up – Sent after the interview has taken place
Watch a quick video overview below:
Getting Started
Follow these simple steps to activate Enhanced Interview Reminders:
1. Open the Interview Reminders Settings
Navigate to Automations → Interview Reminders.
2. Configure Your Team's Reminders
Enable the reminder types you'd like to use and customize:
Message templates
Send times
Be sure to save any changes when you're finished.
3. Schedule the Reminders
Interview reminders are now scheduled automatically via the 'Send interview confirmation' button on the candidate profile. An icon will be displayed to show that text reminders are active and will be automatically scheduled along with the email confirmation.
You will see a notification confirming that the text reminders have been scheduled:
How It Works
Once scheduled, Keeyora automatically manages all enabled reminders associated with that interview.
You'll be able to view upcoming reminders directly within the extension.
FAQs
What happens if an interview is cancelled?
Cancelled interviews may still appear in the extension, but any scheduled interview reminders will not be sent.
What happens if an interview is rescheduled?
If an interview is rescheduled, you'll need to click Send Interview Confirmation again to update the scheduled reminders with the new interview details.
What happens if a candidate has multiple interviews scheduled?
Each interview is treated independently. If a candidate has multiple scheduled interviews, a separate set of interview reminders will be created for each interview.
What happens if a candidate opted out of texting when applying to the position?
Candidates who have opted out will be automatically excluded from any text automations.